Privacy Policy

Usage of Content

Unless otherwise indicated, all information contained on this website, such as text, graphics, logos, button icons, images, and audio clips are copyrighted by and proprietary to Nature's One, Inc. (hereinafter "Nature's One"). Nature's One reserves all rights to its copyrighted and proprietary information. As such, none of the information set forth above may be copied, reproduced, transmitted, displayed, performed, distributed, sublicensed, altered, or stored for subsequent use or otherwise used in whole or in part in any manner without Nature's One's prior written consent. The user may make a single copy of the content displayed for personal and noncommercial uses which do not harm the reputation of Nature's One, provided that the user is doing so in order to better utilize the website, and further, they do not remove any trademarks or copyright or any other notice contained in such content.

Privacy Policy

Please carefully read the following privacy policy. Your privacy is very important to us. Our Privacy Policy spells out Nature's One's commitment to respecting the privacy of our customers and visitors to website (hereinafter "Site'). We reserve the right to change this policy at any time, which we will do through online posting or an email message on our Site or via an email message sent directly to you. We are very careful with what we do with your information.

This Privacy Policy describes how Nature's One collects and uses the personal information you provide to us on our Site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect personal information from you to provide an efficient, meaningful and customized experience for you on our Site.

We collect the following personal information from you:

  • Contact information such as name, email address, mailing address and phone number
  • Unique identifiers such as user name, account number and password
  • Preference information such as product order history, marketing and purchase preferences
  • Family information such as child name, age and weight
  • Email addresses of friends or other people you would like us to contact
  • User's date of birth and gender

As is true of most websites, we automatically gather information about your computer such as:

  • Your IP address, time and date of visit, browser type, referring/exit pages, operating system and agent version. We collect data about the features you use, the items you purchase, and the web pages you visit, and device identifiers, and language settings. This data includes your voice and text search queries. This also includes the settings you select and the software configurations you use most. We also collect data about your device and the network you use to purchase our products. It includes data about the operating systems and the other software installed on your device.

We may log into this information for system administration and improvement, order verification, marketing and troubleshooting purposes. We also use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your family to determine suitable products
  • Send you product information
  • Send product updates
  • Respond to customer service requests
  • Administer your account
  • Send you marketing and promotional communications
  • Respond to your questions and concerns
  • Improve our website and marketing efforts
  • Conduct research and analysis
  • Display content based upon your preferences

We may use a third party named "(INSERT NAME") to collect this information.

For more details on the type of information (NAME ABOVE) may collect, you may view their Privacy Policy. You also have the right to opt-out of (NAME OF INFO COLLECTOR FROM ABOVE) services by going here.

(INSERT NAME OF THIRD PARTY INFORMATION COLLECTORS)

To review and update your personal information to ensure it is accurate, contact us at:

  • Nature's One Inc., 8754 Cotter Street, Lewis Center, Ohio 43035
  • Email: privacy@naturesone.zendesk.com
  • Phone: (888) 227-7122

Information Provided by You About Others

If you decide to invite a friend or family member to create an account, we will collect your friend or family member's name and email address in order to send an email and follow up with them on your behalf. We rely upon you to obtain whatever consents from the friend or family member that may be required by law to allow us to access and upload the friend or family member's name and email address as required above. You or your friend or family member may contact us at (EMAIL ADDRESS) to request removal of this information from our database.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We may share personal information with certain third parties in the U.S. that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, serving advertisements to you, marketing and promotional material distribution (including direct mail marketing), promotions fulfillment and website evaluation. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.

Nature's One and our third party service providers in the U.S. may also disclose your personal information as follows:

  • As required or permitted by law such as to comply with a subpoena, in response to a search warrant or other legally valid inquiry, order, or similar legal process.
  • To investigate both in the case of a breach of an agreement or contravention of law.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, establish, exercise, or defend a legal claim, investigate fraud or respond to a government request.
  • To any other third party with your prior consent to do so.
  • If Nature's One engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to a promotion.
  • We may share non-personal information (such as the number of daily visitors to our website or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you or any user by name.
  • If Nature's One is involved in a merger, acquisition or sale of a majority portion of its assets, you will be notified via email or prominent notice on our website or both of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Third Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal information from you. We have no control over, do not review, and are not responsible for these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to third party websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Choice/Opt-Out

We want to communicate with you only if you want to hear from us. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences in your account on our website or contacting us at the address, telephone number or email address set forth below. Please note however, that as a user of our website and products, you cannot opt-out of some administrative communications that are reasonably necessary, such as billing or product order notifications.

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update or correct any of your personal information in your account by editing your profile within your account. You may request access, updating or the correction of inaccuracies in other personal information in our custody or control by writing or sending an email to us at the email address set forth below.

We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities and for archival and record retention purposes. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. You may have a right to request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request where required by law, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

Nature's One, Inc., 8754 Cotter Street, Lewis Center, Ohio 43035

Email: privacy@naturesone.zendesk.com

Phone: (888) 227-7122

California Residents

If you are a California resident and have an established business relationship with us, you may request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' marketing purposes, during the calendar year. To request a notice, please submit your request to:

  • Nature's One, Inc., 8754 Cotter Street, Lewis Center, Ohio
  • Email: privacy@naturesone.zendesk.com
  • Phone: (888) 227-7122

Targeted Advertising

We may work with third parties, such as network advertisers and ad exchanges that use tracking technologies on our website in order to provide tailored advertisements on our behalf and/or on behalf of other advertisers across the Internet and we may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which may be based on your activities (including past visits to our Site) across the Internet ("Targeted Advertising").

Targeted Advertising (also known as Behavioral Ads) uses information collected on an individual's web browsing behavior on one website (such as the pages they have visited or the searches they have made) in order to target advertising to that individual on another website. Targeting called Cross Device Tracking can also take place across devices such as tablets, smartphones, laptops and smart televisions. Third parties collect this information by placing or accessing cookies or other tracking technologies in your browser when you visit this, or other websites.

Behavioral Ads enable us to target advertisements to you for products and services in which we believe you might be interested. If you object to receiving Behavioral Ads from us on third party sites, you can learn more about your ability to limit Behavioral Ads below. Our third party ad network and exchange providers, the advertisers and/or traffic measurement services may themselves set and access their own technologies on your device and track certain behavioral usage information via a device identifier. These third party technologies may be set to, among other things: (1) help deliver advertisements to you that you might be interested in; (2) prevent you from seeing the same advertisements; and (3) understand the usefulness of the advertisements that have been delivered to you.

Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect. We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.

While sites use a variety of companies to serve advertisements, you may wish to visit http://www.networkadvertising.org/optout_nonppii.asp, which provides information regarding this practice by Network Advertising Initiative ("NAI") members, and your choices regarding having this information used by these companies, including the "opt-out" procedures of NAI members. Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver Behavioral Ads to you, but does not mean that you will no longer receive any targeted content and/or ads. We are not responsible for the effectiveness of or compliance with any third parties' opt-out options or programs.

Cookies and Other Tracking Technology

This Site uses cookies and other tracking. Cookies are small text files of information stored by the Inernet browser on your computer's hard drive. We may use cookies to collect browsing data to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal or confidential information and are not spyware. Some of our cookies are served by us, some are served by third parties who are delivering services on our behalf.

You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive, but our Site does not recognize "Do Not Track" signals. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block them using different browsers. When blocking or deleting cookies used on our website, you may not be able to take full advantage of our site and products.

Web Beacons

Our Site contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with the cookies to compile aggregated statistics to analyze how our Site is used and may be used in some of our emails to let us know which emails and links have been opened by which recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Notification of Privacy Statement Changes

Nature's One may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of notice on this Site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices..

Users Outside the United States

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed in the country in which it was collected and in other countries, including the United States where laws regarding processing of personal information may be less stringent than the laws in your country and where your personal information may be accessed by the courts, law enforcement and national security authorities as required under the laws of those jurisdictions. By providing your data, you consent to such transfer.

Specifically, Nature's One does not target the European Union ("EU") and does not currently sell its products in the EU.

Contact Information

Nature's One, Inc., 8754 Cotter Street, Lewis Center, Ohio 43035

Email: privacy@naturesone.zendesk.com

Phone: (888) 227-7122

Security

The security of your personal information is important to us. When you provide such personal information such as a credit card number, we encrypt any transmission of that personal information using secure transport layer security ("TLS").

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the information is absolutely secure.